Legal

Privacy Policy

How your information is collected, used and protected.

Who we are

Fahdeskey Consultancy, trading as Mama Joonery, based in United Kingdom, is the data controller for personal information collected through this website.

Legal status and registration details: [To be confirmed: sole trader or limited company, and registration number if applicable].

You can contact us about privacy at fahdeskeyconsultancy@gmail.com.

What we collect

  • Enquiry forms. Your name, email address, the type of enquiry and the message you write.
  • Mailing list. Your email address and your consent record.
  • Purchases. Your name, email address, the item purchased and the payment reference. Card details are handled entirely by Stripe and are never seen or stored by us.
  • Technical information. Standard server logs. Analytics are only used if you consent to them.

What we do not collect

We do not ask for, and you should not send us, medical records, test results, diagnoses, payment card numbers or other highly sensitive personal information through this website.

Why we use it

  • To reply to your enquiry — our legitimate interest in responding to you.
  • To deliver a product or service you have bought — performance of a contract.
  • To send you emails you asked for — your consent, which you may withdraw at any time.
  • To keep proper business and tax records — our legal obligations.

Sharing

Your information may be handled by the following service providers on our behalf:

  • Stripe — payment processing, when payments are enabled.
  • Email and mailing-list provider [To be confirmed: provider name once chosen].
  • Website hosting[To be confirmed: hosting provider once chosen].

We do not sell your personal information, and we never will.

How long we keep it

Enquiries: [To be confirmed: retention period, e.g. 24 months]. Purchase and tax records: six years, as UK law requires. Mailing-list records: until you unsubscribe.

Your rights

Under UK data protection law you have the right to access your information, to have it corrected or erased, to restrict or object to its use, and to receive a copy in a portable format. Where we rely on your consent, you may withdraw it at any time.

To exercise any of these rights, email fahdeskeyconsultancy@gmail.com. If you are not satisfied with our response you may complain to the Information Commissioner’s Office at ico.org.uk.

Cookies

This website sets no analytics or advertising cookies unless you agree to them. See the cookie policy for details.

Changes

This policy was last updated [To be confirmed: date of approval]. Any future changes will be published on this page.